Selling through the marketplace

What is a vendor storefront?

It is your own shop page on Reseller Academy, at reselleracademy.com/store/your-business. Buyers see your photos, product names, descriptions and prices, and can order and pay by card right there.

It sits alongside your vendor listing. The listing is how resellers find and unlock your contact details; the storefront is where they buy your products directly.

How do I set up my shop?

Create an account, then open the vendor portal and send an application with your business name, category, description and contact details.

Once we approve the application your listing goes live and the storefront is created automatically — nothing extra to sign up for.

How do I list a product?

In the vendor portal, scroll to 'My storefront'. Add a product name, price in dollars, a short description and up to eight photos, then press Add product.

Products go live on your storefront immediately. Use the visibility switch to hide anything that is out of stock, or Edit and Delete to change or remove an item later.

What makes a good listing?

Clear, well-lit photos on a plain background, an exact product name (brand, model, size), and an honest description of condition and what is included.

Price in full dollars including your margin. The lowest price we can process is 50 cents.

How do customers pay?

Buyers sign in, choose a quantity and pay by card through Stripe on a secure checkout page. We never see or store card numbers.

The moment a payment succeeds the order is saved to the buyer's portal and appears in the marketplace dashboard with the product, quantity, amount and date.

How do I get paid?

All storefront payments are collected through the marketplace's Stripe account, so every sale is recorded in one place.

We pay you your share for the orders you fulfil, using the contact and payment details on file in your vendor portal. Keep those details up to date so payouts are not delayed.

Does it cost anything to list?

Listing your business and your products is free. You keep your own margin on each product; resellers pay for access to vendor contact details separately.

What happens after an order comes in?

The buyer sees the order in their portal straight away and can reach you through your vendor page. You ship or arrange the order as you normally would.

If you cannot fulfil something, hide the product and let us know — we will arrange a refund for the buyer.

Can my shop be removed?

Yes. Misleading listings, counterfeit goods or unfulfilled orders will have their products or the whole storefront taken down.